State Farm® Insurance Agent Jim Caballero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nalini C.
June 5, 2026
"Hello, I have been with Jim at State Farm for 20 years. I wanna say and they’ve always taken the best care of me their very personable available and helpful and helped with all my needs for my car insurance. I highly recommend them thank you so much for all the hard work you do for us To everyone at the Jim Caballero, State Farm insurance office!"
"Nalini, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Caballero’s Team is just a call or email away!"
Henry Martinez
June 3, 2026
"Very professional."
"Henry, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Caballero’s Team—we are always here to help!"
Christina Sikes
June 3, 2026
"Fast, efficient, friendly. Great customer service"
"Thanks so much for the amazing review, Christina! We really appreciate your support here in Brea . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Diana Hernandez
May 28, 2026
"Jim Caballero and his staff member, Melody, picked us up when we were in desperate need of fire insurance. They have saved us thousands of dollars since and have offered excellent service. They go above and beyond every time we call on them. We enjoy doing business with them and highly recommend their services."
"Thank you for the amazing review, Diana! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Abr Cam
May 28, 2026
"Good service and discount, Jeyme help with my auto policy, profesional and frendly"
"Thank you for taking the time to leave such a great review, Abr. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Erika Perez
May 27, 2026
"I have been with Jim’s insurance for the past 20+ years! He and his team are amazing! incredibly helpful. Always there to answer all my questions with professionalism."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Brea to know that you had such a wonderful experience with us here on State Farm Agent Jim Caballero’s Team."
Karel Camacho
May 22, 2026
"Thank you to Jeyme and Melanie for all their help with my auto insurance. Anything I have ever needed it has been such a smooth process. Thank you to the team over at Jim’s office."
"Karel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jim Caballero’s Team!"
Cynthia Kingwood
April 30, 2026
"My family has been apart of State Farm since Jim& Veronica Caballero started their business in Gardena. They have been a wonderful couple to work with on all our insurance needs. As the years went by their staff has expanded and each team member continues to provide the same outstanding service that Jim and Veronica provides. We will continue to stay with State Farm because of the great service we continue to receive."
"Cynthia, thank you for your wonderful review of State Farm Agent Jim Caballero’s Team!"
Rudy Rodriguez
April 30, 2026
"Melly was great! Answered all my questions and helped me get all the information I needed"
"Thank you so much for the 5-stars, Rudy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Alexander Sandoval
April 30, 2026
"I had an excellent experience with Jim’s State Farm Insurance while trying to meet a deadline with an upcoming trip. Jim and his team guided me every step of the way, making the process feel seamless. His knowledge and patience truly stood out as he took the time to explain everything clearly. When I called with questions, I was impressed by how quickly Jim responded with detailed answers. Jim and his team kept me updated, which alleviated my stress. I felt like I was in good hands from start to finish. I highly recommend Jim and his team to anyone in need of assistance ."
"Thank you Alex. I really appreciate the kind words. We strive to provide excellent service at all stages (from sales to service and beyond!). Thanks again! "
Michele Nakazawa
March 18, 2026
"I have been with Jim Caballero for probably more than 25 or 30 years. He and his staff are always friendly and helpful whenever I have questions or concerns. The cost may be a little high, but I love the service they provide so I have never thought about leaving."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jim Caballero’s Team here in Brea . "
SUPAC
March 18, 2026
"I have had State Farm Insurance for over 26 years and I love it. State Farm has always helped me with whatever I have needed. From filing a claim, checking in on me after an accident and even just to send me a quick temporary insurance card. Jim, Melody and Jayme have been such a great help. Thanks State Farm for your help."
"Thank you so much for the 5-stars, Sujey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Caballero’s Team anytime."
Misael Cruz
February 27, 2026
"I want to thank you everyone for there excellent services. Jim caballero, jemmy Jordy and femi , the maintenance tec. You are a team that exceeds expectations Thank you."
"Thank you for taking the time to leave such a great review, misael. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Rocio Viramontes
January 15, 2026
"Love working with Melody & Jim! Talking with them always feels like family! Quick, friendly and responsive!"
"Rocio, thank you for your wonderful review of State Farm Agent Jim Caballero’s Team! Rocio, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jim Caballero’s Team! "
Noah
January 15, 2026
"Jim and his staff helped me out with auto insurance, and Jim and his team made it easy to understand and educate me about insurance. His customer service is top notch and I would recommend him to anyone. He is understanding, professional, well educated, knowledgeable regarding insurance, and overall a great person to work with. I am glad I chose him to insure me and I will continue to do my insurance with him."
"Thank you so much for the 5-stars, Noah! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Cody Shimokochi
January 14, 2026
"Melody was super helpful in getting over my temporary auto insurance after a total loss! Great team, was super helpful throughout the process of getting payment back in a timely manner!"
"Thanks so much for the great review! Here on State Farm Agent Jim Caballero’s Team, we are always looking for ways to improve, so if you have any suggestions, we are all ears. "
Brenda Castillo
December 24, 2025
"Thank you to Jim Caballero for responding on a Saturday morning and providing clear, helpful instructions on an insurance matter. Mr. Caballero’s professionalism and friendly demeanor made the process smooth and reassuring even under circumstances that could have been inconvenient. It is evident that Mr. Caballero values customer service and goes above and beyond to ensure clarity and support."
SANDRA MARTINEZ
December 11, 2025
"Melody from State Farm provided exceptional service. She went above and beyond by contacting my other insurance company to confirm what was needed for me to upgrade my policy to umbrella coverage. She was very prompt, knowledgeable, and made sure everything was handled correctly. The pricing she secured for the 500/500/100 coverage was also excellent. I truly appreciate her professionalism and highly recommend her."
Ivette Gonzalez
December 5, 2025
"I’ve been with State Farm for a couple of years and everything has been really amazing. Melodi is always helping me out with any questions I have.Also Jamie thank you"
dado lanuza
November 26, 2025
"Awesome agent!! Awesome staff too!! Informative professional and caring people at Jim's office!"
"Thanks Dado- It's our pleasure serving your insurance needs."
Brandon Val Verde
November 25, 2025
"Jim and his team are always a joy to work with. we recently added a car to our policy and they went out of their way to ensure the updates were tailored to meet our needs and the process went as smooth as possible. highly recommended."
"Thanks Brandon- It's our pleasure serving you."
Monica Chavez
November 25, 2025
"Great service! Super nice and attentive!"
"Thank you for the kind words. It's a pleasure serving your insurance needs."
Laura Lane
November 24, 2025
"Excellent Service!"
"Thank you for the kind words. We are happy to help anytime."
Eric Valverde
November 20, 2025
"Whenever I need insurance, I can always count on Jim to take care of me. He and all his staff are courteous, professional, and thorough. He was able to resolve multiple issues in relation to my property, auto, and loan with minimal involment on my part. He will go the extra mile for you. 👍"
"Thank you for the kind words. As you know, we strive to be the best choice for your insurance needs."
Vanessa Nilsson
November 18, 2025
"What amazing service my husband and I received from Jim. He came in on the weekend to help us with our car policy since that was our only available time. He really went above and beyond making sure we got the right coverage for our needs. Thanks again for the amazing service."
"Thank you and we will continue striving to be the very best choice in insurance agencies. "